Summary
This documentary explores the history of Zainichi Koreans in Japan who, facing discrimination and financial exclusion, pooled their resources to create a credit union and later Shinhan Bank. The bank's capital and technology significantly contributed to South Korea's industrialization, particularly in the Guro Industrial Complex, and its customer-first innovations transformed Korean banking.
- Zainichi Koreans in Osaka faced severe financial discrimination and exclusion from Japanese banks.
- They founded the Osaka Heung-up Credit Union to serve their community and later sent capital to Korea.
- Their investments funded South Korea's industrialization, with Zainichi-owned firms comprising 60% of early Guro Industrial Complex tenants.
- After a decade-long struggle, they received approval to establish Shinhan Bank in 1982 as Korea's first purely private bank.
- Shinhan introduced customer-centric practices like standing greetings, mobile coin exchange, and market branch services.
- The bank's founding philosophy of 'financial patriotism' emphasized serving the nation and customers rather than controlling shareholders.