Is the SaaS Bubble Finally Bursting? - Chamath Palihapitiya

Watch on YouTube ↗  |  June 25, 2025 at 12:00  |  8:23  |  All-In Podcast
Speakers
Chamath Palihapitiya — CEO, Social Capital
Jason Calacanis — Angel Investor / Founder, LAUNCH
Thomas Laffont — Managing Director, Coatue Management
David Friedberg — CEO, The Production Board

Summary

Chamath Palihapitiya argues that the SaaS model is breaking down: buyers have concluded that another vertical software tool adds bloat, cost and headcount instead of return on equity, and AI tool chains now make rebuilding that software from scratch dramatically cheaper. The panel debates how incumbents respond, with Jason Calacanis describing the shift from per-seat to consumption pricing, vendor layoffs and SaaS roll-ups, and Chamath arguing that consumption pricing destroys the business over time, using Snowflake as the cautionary case. David Friedberg frames the resulting split inside the S&P 493 between AI adopters and laggards as one of the biggest investor opportunities in decades. Guest Thomas Laffont adds a quantitative frame, estimating that Anthropic alone added roughly three quarters of the public SaaS industry's net new ARR in Q1.

  • Chamath says vertical SaaS adds bloat, cost and headcount rather than return on equity.
  • AI tool chains make rebuilding enterprise software from scratch far cheaper and faster.
  • 8090 example: a 30-person team servicing hundreds of millions of dollars of work.
  • Owners can swap hundreds of millions in licenses for tens of millions in custom software.
  • Consumption pricing is called a long-term dead end, with Snowflake as the example.
  • Incumbents respond with consumption pricing, headcount cuts and SaaS roll-ups.
  • Anthropic is said to have added roughly 70-75% of Q1 net new ARR across public SaaS.
  • Dispersion inside the S&P 493 between AI adopters and laggards framed as a stock-picking opportunity.
Ideas
Chamath Palihapitiya CEO, Social Capital 0:00
SaaS is broken; avoid software vendors.
Chamath argues the SaaS model is structurally broken. What changed from 2021 to 2025 is that most companies concluded buying yet another vertical software solution does not help the business: it adds bloat, cost and people, and the category never earned the return on equity it was supposed to. From 2023 buyers began assuming that at some point AI would let them rewrite all of this vertical software, which is why growth stopped. Rebuilding software from scratch is now so much easier and cheaper that an owner can rip out hundreds of millions of dollars of software licenses and replace them with tens of millions of dollars of highly customized software, a large lift to OPEX and business-model quality. The remaining protection for vendors is that IT organizations speak a different language than the CEO, CFO and board, and Chamath expects that cartel of influence in software to get undone because the spending can no longer be justified. His conclusion: the jig is totally up for software.
Jason Calacanis Angel Investor / Founder, LAUNCH 5:03
Watch incumbents lose customers or cut prices.
Jason argues the incumbent SaaS industry is not taking the AI rebuild lying down, and that its defensive moves are themselves a headwind to vendor economics. Because headcount at customers keeps falling, vendors are abandoning the per-seat model and moving to consumption pricing (charging per call, per customer-support ticket), they are sharply cutting their own developer headcount, and they are starting to roll up other SaaS companies to strip cost out. The open question he puts on the table is whether Intercom, Salesforce, HubSpot and Slack start losing their customer base, or whether they defend it by lowering pricing enough that it stays too easy for customers to keep those systems in place.
Chamath Palihapitiya CEO, Social Capital 6:06
Consumption pricing dooms Snowflake's model.
Consumption-based pricing is not a viable escape hatch for SaaS vendors. Chamath says it can produce adoption in the short term but destroys the business in the long term, because the customer does not know which data is valuable and will not tolerate a variable bill that keeps rising as it is forced to trap and store terabytes of data a day. Snowflake is his best example: the model is not sustainable, so other companies develop around it and customers go back to Postgres or move to Supabase, concluding that Snowflake makes no sense.
Thomas Laffont Managing Director, Coatue Management 7:07
AI captures SaaS industry's net-new growth.
Thomas puts a quantitative frame on the SaaS disruption. Anthropic is the level zero of code generation and powers products such as Cursor, and on his order-of-magnitude numbers Anthropic alone added roughly 70 to 75 percent of all net new ARR in the SaaS industry in Q1, with that industry defined by the public SaaS companies. If the AI company most responsible for disrupting SaaS is capturing three quarters of the entire industry's net new revenue, then the listed SaaS vendors are losing the incremental growth rather than sharing in it.
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