Better New Car Satisfaction 8/13/26

Watch on YouTube ↗  |  August 13, 2026 at 07:00  |  1:10  |  CNBC
Speakers
Phil LeBeau — Auto & Airlines Reporter, CNBC

Summary

CNBC's Jessica Ettinger and Phil LeBeau discuss a 2026 survey of about 78,000 new-vehicle owners showing a large year-over-year improvement in initial quality, the biggest since 1997. Infotainment remains the top complaint, but cup holders, driver-assist alerts, and fit-and-finish reviews improved. The segment is consumer-focused and names no specific automaker stocks or investable vehicles.

  • Survey covers about 78,000 buyers three months after purchase
  • Initial quality satisfaction shows biggest year-over-year gain since 1997
  • Cup holders are the single biggest driver of improved satisfaction
  • Driver-assist alerts and fit-and-finish also rate better
  • Infotainment systems remain the biggest issue
  • No specific automaker or investable security is discussed
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