AI agents require control layers (permissions, approvals, routing, audit logs) – ServiceNow’s products plug directly into these workflows. Market is pricing a "saaspocalypse" collapse for enterprise SaaS, but if incumbents absorb AI instead of being replaced, valuations could rebound sharply – similar to the cyber sector reversal. The author is considering a long position in ServiceNow before Q2, betting the narrative is wrong and Q2 results will show resilience or growth from AI integration. Q2 earnings could confirm seat loss or weakening pricing; faster-than-expected displacement by pure AI-native competitors; macroeconomic slowdown crushing enterprise IT spending.
AI agents require control layers (permissions, approvals, routing, audit logs) – ServiceNow’s products plug directly into these workflows. Market is pricing a "saaspocalypse" collapse for enterprise SaaS, but if incumbents absorb AI instead of being replaced, valuations could rebound sharply – similar to the cyber sector reversal. The author is considering a long position in ServiceNow before Q2, betting the narrative is wrong and Q2 results will show resilience or growth from AI integration. Q2 earnings could confirm seat loss or weakening pricing; faster-than-expected displacement by pure AI-native competitors; macroeconomic slowdown crushing enterprise IT spending.