"I do think in the long run, though... some of these tools, including Salesforce, they may be harder to justify when a lot of information work [is done by agents]." The "Second-Order Effect" of AI agents is that they replace human workers. If a SaaS company charges "per seat" (per human), and companies hire fewer humans because of AI, the SaaS revenue model collapses. Salesforce is cited specifically as vulnerable to this shift. Be cautious on seat-based SaaS models. AI agents might actually increase usage intensity, offsetting seat losses (bull case).