Sharma argues that by 2028, AI agents will handle most consumer tasks, bypassing apps and intermediaries. He notes, "Intermediary sectors... have real risk." Business models based on "friction with a friendly face" (food delivery, ride-hailing, retail banking UIs) lose their moat when an AI agent executes the task directly for the consumer at the lowest price. This leads to margin compression and volume loss for aggregators. SHORT intermediaries and software companies that rely on seat-based pricing or app engagement. Regulatory intervention to tax AI or protect jobs could delay this transition; consumer adoption of agents may be slower than the 2-year timeline.