IBM CEO: Prices for a lot of infrastructure components have gone way up

Watch on YouTube ↗  |  July 23, 2026 at 17:35  |  4:01  |  CNBC
Speakers
Arvind Krishna — CEO of IBM

Summary

IBM CEO Arvind Krishna addresses the company's Q2 earnings miss and revenue guidance cut, attributing it to clients prioritizing spending on rising-cost infrastructure components. He argues that AI is a tailwind for IBM's software, with only 2% of revenue at risk of direct AI replacement. He also comments on the Starbucks/TRIRIGA story and sees future growth from the HashiCorp portfolio.

  • IBM missed top and bottom line for Q2 and cut full-year revenue guidance.
  • Large infrastructure capex deals slipped out of the quarter due to soaring component prices.
  • CEO says AI is a tailwind for IBM, not a headwind, because only 2% of software is vulnerable to replacement.
  • Most of IBM's software helps clients manage hybrid infrastructure and prepare for AI adoption.
  • Krishna highlights growing usage of large foundation models, open models, and edge/on-premise models.
  • Starbucks replaced a small $2M/year real estate lease management tool from IBM, part of the 2% at risk.
  • IBM sees potential for Starbucks to become a larger client via the HashiCorp portfolio.
Ideas
Arvind Krishna CEO of IBM 1:01
AI is a tailwind for IBM software
Only about 2% of IBM's software revenue is at risk of being replaced by new AI applications; the vast majority of its software helps clients unlock data, manage hybrid infrastructure, and prepare for AI adoption across cloud, on-premise, and edge environments. This makes AI a tailwind for IBM, not a headwind.
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This CNBC video, published July 23, 2026, features Arvind Krishna discussing IBM. 1 trade idea extracted by AI with direction and confidence scoring.

Speakers: Arvind Krishna  · Tickers: IBM