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FY2026 Q2
개선
ServiceNow, Inc. 실적 발표
Buzzberg 분석
AI ACV surpasses $1 billion, on track to $1.5B
ServiceNow delivered a strong Q2 beat across all metrics, raised full-year subscription revenue guidance, and highlighted accelerating AI adoption with agentic AI in production up 9x. The company is positioning itself as the AI control tower for enterprises, with cybersecurity becoming a core growth pillar. Management signaled confidence in the back half despite a modest guide raise due to a one-time federal on-prem pull-forward. Q2 subscription revenues $3.877B (+23% CC), 150bps above high-end guide; CRPO growth 21.5% CC, 200bps above guide.
Buzzberg 분석 AI ACV surpasses $1 billion, on track to $1.5B ServiceNow delivered a strong Q2 beat across all metrics, raised full-year subscription revenue guidance, and highlighted accelerating AI adoption with agentic AI in production up 9x. The company is positioning itself as the AI control tower for enterprises, with cybersecurity becoming a core growth pillar. Management signaled confidence in the back half despite a modest guide raise due to a one-time federal on-prem pull-forward. Q2 subscription revenues $3.877B (+23% CC), 150bps above high-end guide; CRPO growth 21.5% CC, 200bps above guide. 전체 분석 보기분석 접기
ServiceNow delivered a strong Q2 beat across all metrics, raised full-year subscription revenue guidance, and highlighted accelerating AI adoption with agentic AI in production up 9x. The company is positioning itself as the AI control tower for enterprises, with cybersecurity becoming a core growth pillar. Management signaled confidence in the back half despite a modest guide raise due to a one-time federal on-prem pull-forward. Q2 subscription revenues $3.877B (+23% CC), 150bps above high-end guide; CRPO growth 21.5% CC, 200bps above guide.
- AI ACV crossed $1B, tracking ahead of 2030 target; agentic AI in production customers up 9x in nine months.
- Security & risk business is now the fastest-growing among top 10 cyber companies; Armis and Vesa acquisitions amplifying core.
- Full-year subscription revenue guide raised to $15.77B (21% CC); Q3 guidance of $3.975-3.980B (20% CC).
SUBSCRIPTION 매출$3.877B보고값
매출$3.987B+6% 전분기 대비
주당순이익(EPS)$0.90-7% 전분기 대비
매출총이익률70.68%보고값
근거 있는 핵심 내용 6개
지금 중요한 점
이번 발표에서 가장 의미 있는 변화를 정리했습니다.
AI
Agentic AI in production grows 9x in 9 months
Demand
123 deals over $1M net new ACV, up 40% YoY
핵심 내용 3개 더 보기
Guidance
CRPO growth 21.5% constant currency, 200 bps beat
Margins
Operating margin 29.5%, 300 bps above guidance
Other
Renewal rate of 98% in Q2
보고 기간
보고 실적
| 지표 | 보고값 | 변화 |
|---|---|---|
| SUBSCRIPTION 매출 | $3.877B | 보고값 |
| 매출 | $3.987B | +6% 전분기 대비 |
| 주당순이익(EPS) | $0.90 | -7% 전분기 대비 |
| 매출총이익률 | 70.68% | 보고값 |
| 영업이익률 | 4.06% | 보고값 |
| 잉여현금흐름 | $0.473B | 보고값 |
향후 전망
향후 가이던스
| 지표 | 기간 | 범위 | 중간값 | 상태 |
|---|---|---|---|---|
| 잉여현금흐름 | FY2026 | 35% | 35% | 제시 |
| 영업이익률 | FY2026 | 31.5% | 31.5% | 제시 |
| 영업이익률 | FY2026 Q3 | 31% | 31% | 제시 |
| 매출SUBSCRIPTION | FY2026 Q3 | $3.975B–$3.98B | $3.9775B | 제시 |
| 매출SUBSCRIPTION | FY2026 | $15.77B | $15.77B | 상향 |
AI, 자본지출 및 수요 분석
경영진 분석
confident
Management expressed strong confidence driven by broad-based demand, multiple beats across metrics, raised full-year guidance, and highlighted accelerating AI adoption and security business momentum.
경영진의 AI 분석
Management said AI demand is accelerating, with AI ACV surpassing $1 billion and tracking ahead of target to reach 30% of ACV by 2030. Agentic AI in production grew 9x over nine months, and first-time agentic AI buyers grew over 45% year over year. They highlighted the AI Control Tower as a key differentiator for governance and security, and new AI-native SKUs are driving price uplifts of 20-30%.
아래에 언급된 기업 7개 모두 표시
기업발표 이후 수익률
고객
고객
Bill McDermott
Experian is both a customer and an integration partner, embedding its data into ServiceNow workflows – a win for workflow adoption and for Experian's data reach.
근거
“Experian is using ServiceNow to automate intelligence at scale. We will also integrate our platforms, embedding Experian data and decisioning into existing ServiceNow workflows.”
고객
Bill McDermott
Hitachi's global standardization on ServiceNow for asset management validates the platform's enterprise scalability and could drive recurring revenue.
근거
“Hitachi will standardize enterprise asset management across its global businesses on ServiceNow.”
고객
Bill McDermott
NTT Data is leveraging ServiceNow for global AI governance, reinforcing the AI Control Tower's value proposition.
근거
“NTT data has a governance process with us to drive AI scale for all internal use globally.”
파트너
파트너
Bill McDermott
ServiceNow is integrating its AI Control Tower with Microsoft's agent platform, indicating strategic co-opetition that reinforces ServiceNow's governance layer regardless of underlying agents.
근거
“Deeper integration of ServiceNow AI Control Tower and Microsoft Agent 365.”
파트너
Bill McDermott
ServiceNow leverages NVIDIA's runtime security as one component of its agent governance architecture, showing broad ecosystem integration.
근거
“new agents secured by the NVIDIA Open Shell Runtime and governed by ServiceNow AI Control Tower.”
파트너
Bill McDermott
Accenture is deepening its partnership with ServiceNow on AI-native front-door experiences, signaling co-innovation in enterprise workflows.
근거
“Enhanced collaboration between ServiceNow's AI native FDEs and industry-led Accenture FDEs.”
ANTHROPIC
파트너
Bill McDermott
ServiceNow's Action Fabric is designed to work with Anthropic's Claude agent, indicating an open ecosystem for any AI agent provider.
근거
“This enables any agent, Claude, co-pilot, or homegrown to tap directly into secure, governed enterprise actions headlessly.”
외부 신호
공급망 알파 · 3발표 이후 수익률
Over 50% of ServiceNow's net new ACV is now non-seat based, reducing vulnerability to seat compression fears and enabling consumption-driven monetization.
U.S. federal demand pulled some on-prem revenue from Q3 into Q2, a timing shift that signals robust government spending on ServiceNow platforms.
Customers with agentic AI in production grew 9x over the last nine months, transitioning from pilots to production deployments.
방법론 및 범위
경영진 발언만 분석합니다. 검증된 기업 언급 7개를 모두 표시하며, 보고 실적과 향후 가이던스를 분리합니다. 공개 근거는 화자가 표시된 짧은 인용문 8개로 제한됩니다. AI 분석은 불완전하거나 틀릴 수 있으므로 중요한 주장은 원문에서 확인하세요.