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WDAY FY2027 Q1 IMPROVING

Workday, Inc. earnings call

May 21, 2026 · 16:30 ET Anil BushriGarrett KatzmeierJustin Furby
Buzzberg read

Best Q1 new ACV growth in five years with AI traction

Workday reported a strong Q1 FY27, with the best Q1 ACV growth in five years. Management is emphasizing a renewed 'startup' focus on AI, highlighting the success of Sana integration and organic agent development, while raising full-year margin guidance. Best Q1 new ACV growth in five years, driven by core strength and AI momentum.

Buzzberg read Best Q1 new ACV growth in five years with AI traction Workday reported a strong Q1 FY27, with the best Q1 ACV growth in five years. Management is emphasizing a renewed 'startup' focus on AI, highlighting the success of Sana integration and organic agent development, while raising full-year margin guidance. Best Q1 new ACV growth in five years, driven by core strength and AI momentum. Read full analysisCollapse analysis

Workday reported a strong Q1 FY27, with the best Q1 ACV growth in five years. Management is emphasizing a renewed 'startup' focus on AI, highlighting the success of Sana integration and organic agent development, while raising full-year margin guidance. Best Q1 new ACV growth in five years, driven by core strength and AI momentum.

  • Over 4,000 customers now use at least one organically developed agent; agent-related ACV grew over 200% YoY in new customer expansion deals.
  • New agentic solutions announced: Sana Travel Agent and Sana for ITSM, expanding TAM beyond HR and finance.
  • Company is raising FY27 non-GAAP operating margin guidance to 30.5%, while maintaining subscription revenue and FCF guidance.
PROFESSIONAL_SERVICES revenue $0.188B reported
SUBSCRIPTION revenue $2.354B reported
Revenue $2.542B +0% QoQ
EPS $2.66 +8% QoQ

What changed this quarter

01
Demand

Best Q1 new ACV growth in five years with AI traction

Management expressed strong conviction in their AI strategy and execution, citing best Q1 ACV growth in five years, accelerating AI adoption, and raising margin guidance while reiterating revenue outlook.

02
AI

AI expansion deals over 50% larger on average

Management highlighted strong AI momentum, with new ACV from agentic AI products growing over 200% year-over-year and approaching $500 million in ARR. They emphasized AI is driving expansions and larger deals, and they are broadening their AI platform with new agents like…

03
AI

Agentic AI solutions approaching $500 million ARR

Management highlighted strong AI momentum, with new ACV from agentic AI products growing over 200% year-over-year and approaching $500 million in ARR. They emphasized AI is driving expansions and larger deals, and they are broadening their AI platform with new agents like…

04
AI

Deployment Agent to cut implementation hours by 30-50%

Management highlighted strong AI momentum, with new ACV from agentic AI products growing over 200% year-over-year and approaching $500 million in ARR. They emphasized AI is driving expansions and larger deals, and they are broadening their AI platform with new agents like…

AI, capex & demand read

AI

Platform & monetization

Management highlighted strong AI momentum, with new ACV from agentic AI products growing over 200% year-over-year and approaching $500 million in ARR. They emphasized AI is driving expansions and larger deals, and they are broadening their AI platform with new agents like Travel and ITSM, while integrating Sana as the new front door and expanding FlexCredits monetization.

Demand

Bookings & conversion

Best Q1 new ACV growth in five years with AI traction. Management expressed strong conviction in their AI strategy and execution, citing best Q1 ACV growth in five years, accelerating AI adoption, and raising margin guidance while reiterating revenue outlook.

Tone · Confident

Management expressed strong conviction in their AI strategy and execution, citing best Q1 ACV growth in five years, accelerating AI adoption, and raising margin guidance while reiterating revenue outlook.

Supply-chain alpha

A1

Workday is using its Deployment Agent to reduce implementation costs by 30% in current projects and targeting 50% in next wave of projects, which could lower a key barrier to mid-market adoption and intensify competition in the HCM/ERP implementation ecosystem.

“It is designed to deliver an estimated 30% reduction in implementation hours and costs. And in our next wave of AI-driven projects, we are aiming to get that reduction up to 50%.”
Garrett Katzmeier
A2

Workday's Sana for ITSM launch marks an entry into the IT service management market, leveraging its existing employee lifecycle data to automate IT requests and compete with established players.

“We have also announced Sana for ITSM, which automates workflows for employee on and off boarding, access changes, and everyday IT requests.”
Garrett Katzmeier

Forward guidance

ImprovingGuidance tone · was IN LINE last Q
Forward guidance
MetricPeriodRangeMidpointStatus
Free cash flowFY2027$3.18B$3.18BMAINTAINED
Op marginFY202730.5%30.5%RAISED
RevenueSUBSCRIPTIONFY2027$9.925B–$9.95B$9.9375BGUIDED

Guidance credibility

2 / 2met or beat
Guidance credibility
IssuedMetricTargetGuideActualOutcome
FY2026 Q4RevenueFY2027 Q1$2.335B$2.542BMet / beat
FY2026 Q3RevenueFY2027 Q1$2.35B$2.542BMet / beat

Company read-throughs

-8.0%
since call
$253.25$232.90
+4.8%
since call
$179.50$188.21
Supply chainSupply-chain alpha

Workday is using its Deployment Agent to reduce implementation costs by 30% in current projects and targeting 50% in next wave of projects, which could lower a key barrier to mid-market adoption and intensify competition in the HCM/ERP implementation ecosystem. — This shift could structurally reduce the need for expensive systems integrators in Workday deployments, pressuring revenue growth for traditional consulting partners.

+43.3%
since call
$100.78$144.42
+44.0%
since call
$178.60$257.26
Supply chainSupply-chain alpha

Workday's Sana for ITSM launch marks an entry into the IT service management market, leveraging its existing employee lifecycle data to automate IT requests and compete with established players. — This places Workday directly in the crosshairs of ServiceNow and other ITSM vendors, leveraging unique data advantages to potentially win share in adjacent workflows.