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T-Mobile US, Inc. earnings call

Jul 23, 2026 · 03:30 ET André AlmeidaCathy YaoDr. John Saw earningscall_biz
Buzzberg read

Record NPS of 46, highest in wireless ever

T-Mobile reported strong Q2 results with record NPS and customer growth, raised free cash flow guidance, and highlighted its advantage in the fallow capacity model for fixed wireless. Management discussed upcoming spectrum opportunities and provided detailed Q3 guidance including a temporary churn increase from rate plan modernization. Postpaid net account additions of 277k in Q2; Q3 guided to ~250k due to rate plan changes.

Buzzberg read Record NPS of 46, highest in wireless ever T-Mobile reported strong Q2 results with record NPS and customer growth, raised free cash flow guidance, and highlighted its advantage in the fallow capacity model for fixed wireless. Management discussed upcoming spectrum opportunities and provided detailed Q3 guidance including a temporary churn increase from rate plan modernization. Postpaid net account additions of 277k in Q2; Q3 guided to ~250k due to rate plan changes. Read full analysisCollapse analysis

T-Mobile reported strong Q2 results with record NPS and customer growth, raised free cash flow guidance, and highlighted its advantage in the fallow capacity model for fixed wireless. Management discussed upcoming spectrum opportunities and provided detailed Q3 guidance including a temporary churn increase from rate plan modernization. Postpaid net account additions of 277k in Q2; Q3 guided to ~250k due to rate plan changes.

  • Raised FY2026 adjusted FCF guidance to $18.4-18.8B (up $200M).
  • Service revenue growth of 9% YoY, with postpaid ARPA growth of 2.5-3% expected for the year.
  • Fixed wireless broadband seen as premium product; fallow capacity model ensures ample runway beyond 15M subscriber target.
Revenue$22.791B-1% QoQ
EPS$2.99+32% QoQ
Gross margin64.77%Reported
Operating margin24.09%Reported
6 grounded callouts

What matters now

The highest-signal changes from the call.

01
Other

Record NPS of 46, highest in wireless ever

02
Demand

Postpaid service revenue up 13% year-over-year

03
Capex

Cash capex unchanged at $10B for 2026

Show 3 more callouts
04
AI

Live translation beta as first network-native AI app

05
Capital return

Repurchased $2.5B in Q2, 253M shares since 2022

06
Guidance

Expect Q3 net postpaid account additions ~250k

Reported period

Actuals

MetricReportedChange
Revenue$22.791B-1% QoQ
EPS$2.99+32% QoQ
Gross margin64.77%Reported
Operating margin24.09%Reported
Free cash flow$4.797B+4% QoQ
Capex$2.703BReported
Forward-looking

Forward guidance

MetricPeriodRangeMidpointStatus
CapexFY2026$10B$10BMaintained
Free cash flowFY2026$18.4B–$18.8B$18.6BRaised
Operating marginPOSTPAID_ARPA_GROWTHFY20262.5%–3%2.75%Maintained
Operating marginCORE_ADJUSTED_EBITDAFY2026 Q3$9.4B$9.4BMaintained
RevenueFY2026$77B$77BMaintained
RevenueFY2026 Q3$19.3B$19.3BMaintained
UnitsPOSTPAID_ACCOUNTSFY2026 Q3$250K$250KMaintained
UnitsPOSTPAID_ACCOUNTSFY2026$950K–$1.05M$1MMaintained
AI, capex & demand read

Management read

Tone

confident

Management conveyed strong confidence driven by record-high NPS of 46, industry-leading financial growth (postpaid service revenue up 13%, core adjusted EBITDA up 12%), and a positive outlook on spectrum and AI opportunities; no notable shift in confidence.

AI

Management AI read

Management discussed rolling out live translation on beta as their first network-native AI application, embedding AI models directly into their core, and they believe their network will become the connective tissue for physical AI with inferencing at the edge, highlighting partnerships with Figure AI.

Capex

Investment and capacity

Cash capex guidance for 2026 remains unchanged at approximately $10 billion, with management expressing excitement about upcoming spectrum opportunities in 2027 and 2028, including CBAN 2.0 and 2.7 GHz, to further cement network leadership.

all 4 named companies below

Companiesreturns since call

Partners

Partners

T-Mobile's co-branded credit card partnership is performing well, signalling strong consumer adoption and a deepening relationship with Capital One.

Evidence
“our T-Mobile Visa credit card launch was one of the most successful co-branded launches for Capital One”
Srinivasan Gopalan
USM
Partners

The US Cellular acquisition is integrating smoothly and enhancing T-Mobile's market share in smaller and rural areas.

Evidence
“this opportunity is supercharged by our acquisition of US Cellular last year, and the integration is going great”
Srinivasan Gopalan
Partners

Delta is one of several partners providing perks to T-Mobile customers, part of a broad loyalty program that drives customer engagement.

Evidence
“Delta Premium in-flight beverage on us to free dash pass for a year”
Srinivasan Gopalan
Partners

Shell is a partner in T-Mobile's loyalty program, offering discounted fuel to customers, which helps differentiate T-Mobile's value proposition.

Evidence
“gas for $1.99 per gallon at select Shell gas stations”
Srinivasan Gopalan
External signals

Supply-chain alpha · 4returns since call

A1

FWA traffic uses a large share of network traffic but not of capacity due to spare capacity; new spectrum is incremental to the 15M FWA target and management has no intention to buy spectrum strictly for FWA.

Evidence
“the utilization of the network traffic is completely by design from the fallow capacity model, and capacity is way in excess of current utilization”
A2

70% of T-Mobile's broadband customers bundle with wireless, far above AT&T's 45% figure, demonstrating strong cross-sell and retention.

Evidence
“if you were to do the same math of how many of our broadband customers also have mobile within the bundle, for us that's closer to 70%”
A3

Satellite (Starlink) usage is negligible (0.0002% of network traffic), confirming it is a complementary, not competitive, technology for the foreseeable future.

Evidence
“the last time I talked about 0.0002% of our network usage. That's three zeros and a two being on satellite”
A4

T-Mobile rolled out Dynamic CX, an AI-powered network tool that autonomously adjusts cell sites for event crowds, improving network performance without manual intervention.

Methodology & coverage

Management-only analysis. All 4 validated company mentions are shown. Reported actuals and forward guidance are kept separate. Public evidence is limited to eight short attributed quotes. AI-generated analysis can be incomplete or wrong; verify important claims against the original source.