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GEN FY2027 Q1 RAISED

Gen Digital Inc. earnings call

Aug 06, 2026 · 17:00 ET Ben LiuNatalie DerseVincent Pilette
Buzzberg read

Q1 bookings and revenue both up 11%, ahead of guidance

Gen Digital delivered another quarter of double-digit revenue and EPS growth, exceeding expectations, and raised its full-year guidance. The company highlighted the success of its AI-driven security and financial wellness strategy, with strong performance across both its Cyber Safety and Trust-based Solutions segments. Raised FY27 revenue guidance to 9-11% growth and EPS to 14-18% growth after a Q1 beat.

Buzzberg read Q1 bookings and revenue both up 11%, ahead of guidance Gen Digital delivered another quarter of double-digit revenue and EPS growth, exceeding expectations, and raised its full-year guidance. The company highlighted the success of its AI-driven security and financial wellness strategy, with strong performance across both its Cyber Safety and Trust-based Solutions segments. Raised FY27 revenue guidance to 9-11% growth and EPS to 14-18% growth after a Q1 beat. Read full analysisCollapse analysis

Gen Digital delivered another quarter of double-digit revenue and EPS growth, exceeding expectations, and raised its full-year guidance. The company highlighted the success of its AI-driven security and financial wellness strategy, with strong performance across both its Cyber Safety and Trust-based Solutions segments. Raised FY27 revenue guidance to 9-11% growth and EPS to 14-18% growth after a Q1 beat.

  • Q1 revenue grew 11% to $1.34B, and EPS grew 19% to $0.71, both above guidance.
  • Paid customers crossed 81 million, an 11th quarter of sequential growth, driven by both subscriptions and marketplace expansion.
  • Cyber Safety segment delivered 4% growth with margins above 60%, while Trust-based Solutions grew 24-25% with margins stable at 30%.
Revenue $1.336B +4% QoQ
EPS $0.71 +6% QoQ
Gross margin 77.02% reported
Op margin 33.16% reported

What changed this quarter

01
Demand

Q1 bookings and revenue both up 11%, ahead of guidance

Bookings and revenue each grew 11% in Q1, above guidance. Paid customers crossed 80 million for the 11th straight quarter of sequential growth. Cross-sell and upsell in Norton base grew double digits and were the strongest in two years. The company raised full-year guidance…

02
Demand

Paid customers crossed 80 million, 11th straight quarterly increase

Bookings and revenue each grew 11% in Q1, above guidance. Paid customers crossed 80 million for the 11th straight quarter of sequential growth. Cross-sell and upsell in Norton base grew double digits and were the strongest in two years. The company raised full-year guidance…

03
Demand

Cross-sell in Norton base strongest in two years

Bookings and revenue each grew 11% in Q1, above guidance. Paid customers crossed 80 million for the 11th straight quarter of sequential growth. Cross-sell and upsell in Norton base grew double digits and were the strongest in two years. The company raised full-year guidance…

04
Guidance

FY27 revenue guidance raised to 9-11% growth

Guidance · revenue to $5.425B

AI, capex & demand read

AI

Platform & monetization

Management highlighted AI as both a threat driver and a growth opportunity, noting that AI-driven scams are the strongest purchase driver for protection and that they are launching AI-native products like Norton Neo, Sage, and Norton Family Assistant. The trust layer for agentic AI is a key long-term strategic bet, but near-term monetization is modest.

Demand

Bookings & conversion

Bookings and revenue each grew 11% in Q1, above guidance. Paid customers crossed 80 million for the 11th straight quarter of sequential growth. Cross-sell and upsell in Norton base grew double digits and were the strongest in two years. The company raised full-year guidance, indicating accelerating demand.

Capex

Investment and capacity

No capex or capacity/infrastructure investment discussion. Capital allocation focuses on buybacks and dividends, with balance sheet deleveraging.

Tone · Upbeat and Confident

Management repeatedly emphasized momentum, raised guidance for the second consecutive quarter, and described the strategy as 'working' with a multi-year compounding model.

Bottlenecks

Manufacturing capacity

A year ago, we said trust would be the bottleneck for agentic AI as agents begin to act for consumers from making purchases to scheduling events.

“A year ago, we said trust would be the bottleneck for agentic AI as agents begin to act for consumers from making purchases to scheduling events.”
Vincent Pilette

Supply-chain alpha

A1

Gen's Freemium business model for Avast is shifting to a-la-carte monetization within an all-in-one paid suite, potentially impacting user conversion and ARPU for their international user base.

“We decided to be a lot more a la carte. So you start with an all-in-one freemium, you have a basic taste of the various different functionality and then with the same architecture in the same product, you can decide to pay for the features…”
Vincent Pilette

Forward guidance

RaisedGuidance · revenue to $5.425B · was IN LINE last Q
Forward guidance
MetricPeriodRangeMidpointStatus
EPSFY2027$2.87–$2.97$2.92RAISED
EPSFY2027 Q2$0.71–$0.73$0.72GUIDED
RevenueFY2027$5.375B–$5.475B$5.425BRAISED
RevenueFY2027 Q2$1.325B–$1.35B$1.3375BGUIDED

Guidance credibility

4 / 4met or beat
Guidance credibility
IssuedMetricTargetGuideActualOutcome
FY2026 Q4EPSFY2027 Q1$0.68–$0.70$0.71Met / beat
FY2026 Q4RevenueFY2027 Q1$1.3B–$1.325B$1.336BMet / beat
FY2026 Q3EPSFY2026 Q4$0.64–$0.66$0.67Met / beat
FY2026 Q3RevenueFY2026 Q4$1.24B–$1.26B$1.283BMet / beat

Company read-throughs

XAI.PVT
Private company
Partners

xAI's models are being co-architected into Gen's new agentic AI family assistant, validating xAI's technology for consumer trust and safety applications while giving xAI a distribution channel into Gen's user base.

“we recently launched the beta of Northern Family Assistant, co-architected with XAI and supported by multiple models, handling family and financial actions inside a Gen-controlled trusted envelope”
Vincent Pilette
+2.7%
since call
$175.79$180.46
Partners

The Equifax partnership is a key distribution channel for Gen's Enjin marketplace, potentially driving significant customer acquisition for its financial wellness and identity products.

“We are also extending our reach through strategic relationships with leading platforms such as Equifax, providing access to new audiences and additional high intent customer demand.”
Vincent Pilette