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CHTR FY2026 Q2 Softening

Charter Communications, Inc. earnings call

Jul 24, 2026 · 04:00 ET Chris WinfreyJessica FischerStefan Anninger earningscall_biz
Buzzberg read

Internet customer loss of 172,000, higher than last year

Charter's Q2 2026 results showed continued broadband subscriber pressure and EBITDA decline, with mobile line growth of 406,000 and improved video losses. Management lowered full-year EBITDA guidance to a ~1% decline, citing persistent competition and top-of-funnel softness. Key cross-company signals included wireless offload comparison to Comcast and expansion of MVNO partnerships with Verizon and T-Mobile. Broadband net loss of 172,000 customers, driven by lower gross additions; churn flat.

Buzzberg read Internet customer loss of 172,000, higher than last year Charter's Q2 2026 results showed continued broadband subscriber pressure and EBITDA decline, with mobile line growth of 406,000 and improved video losses. Management lowered full-year EBITDA guidance to a ~1% decline, citing persistent competition and top-of-funnel softness. Key cross-company signals included wireless offload comparison to Comcast and expansion of MVNO partnerships with Verizon and T-Mobile. Broadband net loss of 172,000 customers, driven by lower gross additions; churn flat. Read full analysisCollapse analysis

Charter's Q2 2026 results showed continued broadband subscriber pressure and EBITDA decline, with mobile line growth of 406,000 and improved video losses. Management lowered full-year EBITDA guidance to a ~1% decline, citing persistent competition and top-of-funnel softness. Key cross-company signals included wireless offload comparison to Comcast and expansion of MVNO partnerships with Verizon and T-Mobile. Broadband net loss of 172,000 customers, driven by lower gross additions; churn flat.

  • Mobile line adds of 406,000, total 12.5 million lines; offload at 88% vs Comcast's 90%.
  • Full-year 2026 EBITDA guidance lowered to decline ~1% year-over-year (ex-Cox transition).
  • Capex maintained at $11.4 billion for 2026; expects run-rate below $8B after network evolution.
Revenue$13.526B-1% QoQ
EPS$10.66+16% QoQ
Operating margin22.65%Reported
Free cash flow$1.054B-27% QoQ
6 grounded callouts

What matters now

The highest-signal changes from the call.

01
Demand

Internet customer loss of 172,000, higher than last year

02
Capital return

Lowering post-transaction leverage target to 3.5x

03
Capex

Run-rate capex below $8B after evolution concludes

Show 3 more callouts
04
AI

AI service and cost benefits beginning to ramp

05
Other

Cox transaction synergies expected to grow to $1B

06
Demand

Mobile lines up 16% YoY, over 12.5M lines

Reported period

Actuals

MetricReportedChange
Revenue$13.526B-1% QoQ
EPS$10.66+16% QoQ
Operating margin22.65%Reported
Free cash flow$1.054B-27% QoQ
Capex$2.871BReported
Net income$1.292B+11% QoQ
Forward-looking

Forward guidance

MetricPeriodRangeMidpointStatus
CapexFY2026$11.4B$11.4BMaintained
AI, capex & demand read

Management read

Tone

cautious

Management's tone was cautious due to weaker broadband subscriber trends and lowered EBITDA outlook, while expressing confidence in long-term growth, deleveraging plans, and the Cox transaction.

AI

Management AI read

Management said AI service and cost benefits are beginning to ramp, and they expect to be a significant beneficiary of AI through network demand, data center connectivity, their own service capabilities, and the potential utilization of edge data centers with over 250 megawatts of available capacity.

Capex

Investment and capacity

Second quarter capex was $2.9 billion, flat year over year, and full-year 2026 capex is expected to be approximately $11.4 billion. Management reiterated that after evolution and expansion initiatives conclude, run-rate capex for standalone Charter would be below $8 billion per year.

all 7 named companies below

Companiesreturns since call

Partners

Partners

Charter's wireless offload rate (88%) is slightly below Comcast's 90%, but a product change temporarily pushed it lower from 89% to 87% due to increased 5G usage, not a structural decline. — Shows cable operators can dynamically manage wireless traffic offload, reducing reliance on MNO networks and improving their own cost structure.

Evidence
“We have great partners. Verizon now principally on the residential side, who's been a great partner, great network.”
Chris Winfrey
Partners

Charter's wireless offload rate (88%) is slightly below Comcast's 90%, but a product change temporarily pushed it lower from 89% to 87% due to increased 5G usage, not a structural decline. — Shows cable operators can dynamically manage wireless traffic offload, reducing reliance on MNO networks and improving their own cost structure.

Evidence
“we've recently launched on the B2B side incrementally going forward with T-Mobile.”
Chris Winfrey
Partners

The Liberty Broadband merger will dilute Charter's shares and affect leverage calculations, a key capital structure event.

Evidence
“As of the end of the second quarter, our ratio of net debt to last 12-month adjusted EBITDA was 4.18 times and stood at 4.21 times pro forma for the pending Liberty Broadband transaction.”
Jessica Fischer

Competitors

Competitors

Charter's wireless offload rate (88%) is slightly below Comcast's 90%, but a product change temporarily pushed it lower from 89% to 87% due to increased 5G usage, not a structural decline. — Shows cable operators can dynamically manage wireless traffic offload, reducing reliance on MNO networks and improving their own cost structure.

Evidence
“I hadn't seen that Comcast reported up at 90%. We've been at 88%.”
Chris Winfrey

Supply chain

Supply chain

Charter has over 250 MW of available capacity in its edge data centers without further investment, positioning it to serve AI workloads at low incremental cost. — Edge data centers with fiber, power, and cooling could capture cloud/AI demand as a wholesale provider, potentially competing with hyperscaler data centers.

Evidence
“As we complete our network evolution, we'll have over 250 megawatts of available capacity without additional investment.”
Chris Winfrey
External signals

Supply-chain alpha · 2returns since call

A1

Charter's wireless offload rate (88%) is slightly below Comcast's 90%, but a product change temporarily pushed it lower from 89% to 87% due to increased 5G usage, not a structural decline.

Evidence
“I'd actually push this back down to 87%, which is where we've been previously, not because there was less offload, but because there was actually more 5G traffic usage.”
Methodology & coverage

Management-only analysis. All 7 validated company mentions are shown. Reported actuals and forward guidance are kept separate. Public evidence is limited to eight short attributed quotes. AI-generated analysis can be incomplete or wrong; verify important claims against the original source.