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ABNB FY2025 Q4 IMPROVING

Airbnb, Inc. earnings call

Feb 12, 2026 · 17:00 ET Andrew SlavinBrian ChesneyEllie Mertz
Buzzberg read

AI agent resolves 30% of support tickets, rolling out globally

Airbnb reported a strong Q4 2025, with revenue growth of 12% and accelerating nights growth, driven by product innovations like Reserve Now Pay Later and price transparency. Management guided for faster revenue growth in Q1 2026 and the full year, with a focus on expanding into new areas like hotels and services, while leveraging AI. Q4 revenue grew 12% YoY to $2.8B, exceeding guidance, and GBV grew 16% to $20.4B.

Buzzberg read AI agent resolves 30% of support tickets, rolling out globally Airbnb reported a strong Q4 2025, with revenue growth of 12% and accelerating nights growth, driven by product innovations like Reserve Now Pay Later and price transparency. Management guided for faster revenue growth in Q1 2026 and the full year, with a focus on expanding into new areas like hotels and services, while leveraging AI. Q4 revenue grew 12% YoY to $2.8B, exceeding guidance, and GBV grew 16% to $20.4B. Read full analysisCollapse analysis

Airbnb reported a strong Q4 2025, with revenue growth of 12% and accelerating nights growth, driven by product innovations like Reserve Now Pay Later and price transparency. Management guided for faster revenue growth in Q1 2026 and the full year, with a focus on expanding into new areas like hotels and services, while leveraging AI. Q4 revenue grew 12% YoY to $2.8B, exceeding guidance, and GBV grew 16% to $20.4B.

  • Revenue growth is expected to accelerate to 14-16% in Q1 2026 and at least low double digits for the full year.
  • Product updates (Reserve Now Pay Later, price transparency) contributed ~300bps to GBV growth in Q4.
  • Company is expanding into new verticals (hotels, services) and focusing on international expansion (Brazil, India, Japan).
Revenue $2.778B reported
EPS $0.56 reported
Gross margin 82.47% reported
Op margin 9.68% reported

What changed this quarter

01
AI

AI agent resolves 30% of support tickets, rolling out globally

Management highlighted AI as central to their strategy, with a custom AI agent already resolving a third of support issues, plans to expand AI-native experiences, and a belief that AI will be a strong competitive defense. They are piloting AI search and see AI as a top-funnel…

02
Demand

Reserve now, pay later drove Q4 booking acceleration

Management expressed strong confidence in reaccelerating growth, highlighted successful product initiatives, and set an ambitious 2026 guidance with revenue growth acceleration, underpinned by a positive innovation pipeline.

03
Guidance

2026 revenue growth to accelerate to at least low double digits

Guidance · revenue to $2.61B

04
Pricing

Pricing initiatives to drive as much revenue as Project Hawaii this year

Product updates (Reserve Now Pay Later, price transparency) contributed ~300bps to GBV growth in Q4.

AI, capex & demand read

AI

Platform & monetization

Management highlighted AI as central to their strategy, with a custom AI agent already resolving a third of support issues, plans to expand AI-native experiences, and a belief that AI will be a strong competitive defense. They are piloting AI search and see AI as a top-funnel traffic source, though they have not banked AI benefits into 2026 guidance.

Demand

Bookings & conversion

Reserve now, pay later drove Q4 booking acceleration. Management expressed strong confidence in reaccelerating growth, highlighted successful product initiatives, and set an ambitious 2026 guidance with revenue growth acceleration, underpinned by a positive innovation pipeline.

Capex

Investment and capacity

Management explicitly stated they do not need massive capital investment to grow, do not own homes, operate experiences, or build data centers, and that AI investment will not affect the P&L.

Tone · Upbeat

Management expressed strong confidence in reaccelerating growth, highlighted successful product initiatives, and set an ambitious 2026 guidance with revenue growth acceleration, underpinned by a positive innovation pipeline.

Supply-chain alpha

A1

Airbnb's bid to simplify pricing for hosts and reduce guest fees is improving price competitiveness, which could pressure traditional hotel and OTAs, who may need to lower prices to retain guests.

“In making the migration, what we found is that many of the hosts did not take up their rates. Instead, the effective ADR to guests came down modestly, which obviously you can conclude is really great from an affordability perspective.”
Ellie Mertz
A2

The success of reserve now, pay later is lengthening booking lead times, which may reduce inventory visibility and volatility for the broader travel industry.

“Reserve Now Pay Later saw significant adoption among eligible guests in Q4. It's also led to longer booking lead times and a mix shift towards larger entire homes.”
Ellie Mertz
A3

Airbnb's expansion into hotels, particularly boutiques and independents, represents a new competitive front against OTAs for supply and guests.

“We have more than 100 hotels in New York with more than 20,000 rooms available on the site just in New York City alone.”
Brian Chesky
A4

Airbnb's large-event strategy, like the World Cup, is specifically designed to onboard new hosts, many of which stay on the platform, driving long-term supply growth and increasing competition for other accommodation providers.

“But an event comes to town, and they want to make money one week... 40,000 people who list their homes in Paris have continued hosting, and that's been really, really powerful for us.”
Brian Chesky

Forward guidance

ImprovingGuidance · revenue to $2.61B
Forward guidance
MetricPeriodRangeMidpointStatus
RevenueFY2026 Q1$2.59B–$2.63B$2.61BGUIDED

Guidance credibility

1 / 1met or beat
Guidance credibility
IssuedMetricTargetGuideActualOutcome
FY2026 Q1RevenueFY2026 Q2$3.54B–$3.6B$3.608BMet / beat

Company read-throughs

+25.8%
since call
$166.52$209.55
+47.1%
since call
$218.58$321.63
+0.3%
since call
$355.08$356.30
Supply chainSupply-chain alpha

Airbnb's bid to simplify pricing for hosts and reduce guest fees is improving price competitiveness, which could pressure traditional hotel and OTAs, who may need to lower prices to retain guests. — Airbnb is becoming more aggressive on price, potentially stealing share from traditional booking platforms and hotels.

+25.8%
since call
$166.52$209.55
+47.1%
since call
$218.58$321.63
Supply chainSupply-chain alpha

The success of reserve now, pay later is lengthening booking lead times, which may reduce inventory visibility and volatility for the broader travel industry.

+25.8%
since call
$166.52$209.55
+47.1%
since call
$218.58$321.63
Supply chainSupply-chain alpha

Airbnb's expansion into hotels, particularly boutiques and independents, represents a new competitive front against OTAs for supply and guests.

+25.8%
since call
$166.52$209.55
+47.1%
since call
$218.58$321.63
Supply chainSupply-chain alpha

Airbnb's large-event strategy, like the World Cup, is specifically designed to onboard new hosts, many of which stay on the platform, driving long-term supply growth and increasing competition for other accommodation providers.