ServiceNow (NOW) Is a Great Company, Says Jim Cramer
Original source ↗  |  February 14, 2026 at 17:43 UTC  |  Finnhub - NOW
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Finnhub News AI — NOW

NOW News Report — 2026-02-14

Overview

Metric Value
Ticker NOW
Date 2026-02-14
Total Articles 13
Sentiment Strongly Bullish (76.9% bullish, 7.7% bearish, 15.4% neutral)

Sources Breakdown

Source Count Dominant Sentiment
Yahoo 9 Bullish
Benzinga 2 Bullish
SeekingAlpha 1 Bullish
CNBC 1 Bearish

Key Themes Today

1. Widespread Software Sell-off Driven by AI Fears

  • Software stocks have "cratered on AI disruption fears," leading to a significant market correction (Yahoo, Art 2).
  • ServiceNow (NOW) shares have been particularly affected, down by 46% over the past year and 27.8% year-to-date (Yahoo, Art 1).
  • The current sell-off is described as "the worst [Wedbush analyst Dan Ives] witnessed in 25 years" (Yahoo, Art 2) and "most 'befuddling' of my career" by Nancy Tengler, CEO of Laffer Tengler Investments (Yahoo, Art 4).
  • AI fears continue to trigger fresh sell-offs, impacting various equity markets (CNBC, Art 13).

2. Contrarian "Generational Buying Opportunity" Stance

  • Wedbush analyst Dan Ives calls the AI-driven software sell-off "the most disconnected trade" and a "major buying opportunity," specifically naming Salesforce and ServiceNow as "historic buys" (Benzinga, Art 3; Yahoo, Art 10).
  • HSBC's latest research report calls the AI threat to enterprise software "illogical" and "misguided," predicting 2026 will mark a crucial shift from AI infrastructure build-out to actual monetization through software (Yahoo, Art 9).
  • The AWS CEO also stated that "AI fears may be exaggerated" and the SaaS selloff is "overblown" (Yahoo, Art 11).

3. ServiceNow's Strategic Positioning and Leadership

  • ServiceNow (NOW) is on Jim Cramer’s radar and he calls it a "Great Company" despite recent stock performance (Yahoo, Art 1).
  • The company has appointed Danielle Fontaine as Chief Accounting Officer and Corporate Controller, signaling executive leadership changes (Yahoo, Art 7).
  • ServiceNow announced a "broadened focus on AI-driven business transformation" and entered into a new partnership with consulting firm Kea, demonstrating proactive adaptation to the AI landscape (Yahoo, Art 7).

4. "Smart Money" and Institutional Endorsement

  • Hedge fund giant Renaissance Group made "massive position increases" in ServiceNow, signaling that "smart money is leaning" towards enterprise software (Yahoo, Art 5).
  • JPMorgan flags "AI-Resilient" software names after the selloff, recommending investment in "quality names" as AI is not expected to disrupt them as much as feared (Benzinga, Art 12).
  • Jim Cramer's inclusion of ServiceNow on his "10 Stocks on Jim Cramer’s Radar" further highlights its appeal to prominent investors (Yahoo, Art 1).

Top Articles by Impact

Bullish

  1. ServiceNow (NOW) Is a Great Company, Says Jim Cramer (Yahoo)
    • A direct endorsement from a prominent financial personality, highlighting NOW's underlying strength despite market declines.
  2. Famous Investor Dan Ives Calls Software Apocalypse a ‘Generational Buy’: Is He Right? (Yahoo)
    • Presents a strong contrarian view from a respected analyst, explicitly positioning the software sell-off, including NOW, as a significant buying opportunity.
  3. Renaissance Loads Up on Netflix, Lam Research, ServiceNow — Smart Money Signals Shift (Yahoo)
    • Provides concrete evidence of institutional "smart money" actively increasing positions in ServiceNow, indicating strong confidence.
  4. Leading bank calls AI threat to enterprise software "illogical," upgrades five stocks for 2026 (Yahoo)
    • A major bank (HSBC) dismisses the core fear driving the sell-off, offering a bullish outlook for the entire enterprise software sector, directly benefiting NOW.
  5. ServiceNow Leadership Shift And AI Push Shape Investor Value Debate (Yahoo)
    • Details NOW's proactive strategic moves, including new leadership and an AI-driven focus, which are positive for future growth and investor confidence.

Bearish

  1. Trucking and real estate stocks struggle to gain momentum on Friday after becoming latest victims of AI fears (CNBC)
    • While not directly about NOW, this article highlights the pervasive market sentiment of "AI fears" that has driven the broader software sell-off, including NOW's recent declines.

Risk Factors

  • Lingering AI Disruption Fears: Despite numerous analysts calling the sell-off an overreaction, UBS warns that "uncertainty could linger" regarding AI's long-term impact on enterprise software (Yahoo, Art 6).
  • Continued Stock Underperformance: ServiceNow shares have seen significant declines (46% over the past year, 27.8% YTD), indicating that investor skepticism and selling pressure may persist in the near term (Yahoo, Art 1).
  • Market Volatility: The "Software-mageddon" sell-off demonstrates the market's extreme sensitivity to AI concerns, suggesting potential for continued volatility and unpredictable price movements (Yahoo, Art 10).

Cross-Source Consensus Signals

STRONG SIGNAL: The current software sell-off, driven by AI disruption fears, is widely considered an overreaction and a "generational buying opportunity" by multiple prominent analysts and institutions, including Dan Ives (Wedbush), HSBC, JPMorgan, and the AWS CEO (Yahoo, Art 2, 3, 9, 10, 11; Benzinga, Art 12). MODERATE SIGNAL: ServiceNow is specifically highlighted as a "historic buy" or a "great company" by key figures like Jim Cramer and Dan Ives, and is attracting "smart money" investment from hedge funds like Renaissance Group (Yahoo, Art 1, 3, 5). WEAK SIGNAL: ServiceNow is actively making strategic leadership changes, appointing Danielle Fontaine as Chief Accounting Officer, and broadening its focus on AI-driven business transformation through new partnerships (Yahoo, Art 7).


=== OVERALL SENTIMENT === STRONGLY BULLISH

=== ONE-LINE SUMMARY === Despite significant recent stock declines driven by AI fears, prominent analysts and institutional investors are calling the software sell-off, including ServiceNow, a "generational buying opportunity" as the company proactively focuses on AI-driven transformation and attracts "smart money."

Trade Ideas
Ticker Direction Speaker Thesis Time
NOW
LONG Finnhub News Jim Cramer expresses a positive view on ServiceNow, calling it a great company.