|
Feb 09
|
|
—
|
LONG
|
Kevin Hassett
Director, White House National Economic Council
|
Hassett pushes back against the market fear that big software companies (like Salesforce) will be "cannibalized" by raw AI chatbots. While AI is powerful, large enterprises rely on deep, trusted relationships and historical data held by incumbents. Clients will not abandon established platforms for a generic chatbot immediately because the "trust moat" is too wide. Hassett cites conversations with Silicon Valley insiders noting that while productivity is up, the client base is sticky due to "relationships... and data these firms have built over time." Rapid advancement of AI agents that can autonomously replicate complex enterprise software functions. |
CNBC
Watch CNBC's full interview with White House ...
|